Thank you for visiting the phalon.co.ke webpage. Your privacy and the security of your personal information are of the utmost importance to us. This privacy policy tells you how we use personal information collected at this Site. Please read this privacy policy in full to ensure your understanding and acceptance of the policy. By using the Site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a go-forward basis, and not on a retroactive basis. You are encouraged to review the privacy policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used.
Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like name, postal address, email address, telephone number, etc., when voluntarily submitted by our visitors for the purpose of making a purchase, sending an order, or subscribing to a mailing list. The information you provide is only used with your permission to fulfill your specific request and to contact you to ensure your satisfaction with the use of our website and products.
Use and Disclosure of Information
We may use information that you provide to conduct sweepstakes and contests, notify you if you win, and fulfill prizes or awards. In addition, unless you tell us not to, we like to provide you with certain information about our merchandise, sales or other offerings, and other marketing materials designed to help you use our Site more efficiently. We also collect this information as may be reasonably necessary for tracking/verifying compliance with the local laws or for editorial and feedback solicitation purposes.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Cookies cannot be executed as code or deliver viruses.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.
We may do so when:
(1) permitted or required by law; or,
(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) investigating fraud which has already taken place.
The information is not provided to these companies for marketing purposes.
We may also share personal information with specific third parties in order to fulfill your request and/or serve you better, but we do not sell your information to third parties for marketing purposes. For instance, there may be third-party service providers for our operations or business activities, like a distribution courier service provider, with whom we have an agreement for services. These service providers may transmit, store, analyze, or otherwise use such information in connection with their services to us.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this Site allow you to opt out of further mailings.
All credit card information you provide as payment is collected through our third party payment processor PesaPal. You can visit PesaPal’s website and learn about their high standards of international data security that enable you to shop online without worry.
Opting Out
We strive to make sure your preferences are respected. In the e-mails we send you, we include the ability to “opt out” of receiving any further such communications, and we encourage you to exercise those rights as you see fit.
External Links
The Phalon website may contain links to other web sites not maintained or related to Phalon. These links are provided to enhance the user’s access to helpful information related to women and/or beauty products. These links are not sponsored by or affiliated with Phalon and Phalon is not responsible for the content or privacy practices of other web sites. The links are accessed at the user’s own risk, and Phalon makes no representations or warranties about the content, completeness or accuracy of these links or the sites hyper-linked to this Site. Please be aware that these other sites may send their own cookies to users, collect data or solicit personal information.
PesaPal Payments
We gladly accept PesaPal Payments. Payments made through this service are subject to PesaPal terms and conditions.
International Users
If you use the site from outside Kenya, your connection will be through and to servers located in Kenya, your orders placed through the site will be fully processed in and shipped from Kenya, and all information you provide will be processed and maintained in our web servers and internal systems located within Kenya. By using the site, you authorize the export of personal information to Kenya and its storage and use as specified above when you provide such information to us. This policy and our legal obligations are subject to the laws of Kenya, regardless of the location of any user. Any claims or complaints must be filed in Kenya.